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Navigating Your New Health Plan: How to Find Out What Coverage You Have

Updated: Apr 2

Congratulations on getting a new health plan!


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Whether it's through your employer, a government program, or a private insurer, having health coverage is a crucial step towards safeguarding your well-being. However, understanding the specifics of your plan can be a bit overwhelming at first. Thankfully, there are tools and resources available to help you decode your coverage and make the most of it.


Your Health Plan Documentation

The first place to start when you want to understand your health coverage is with the materials provided by your insurer. This typically includes a welcome packet, policy documents, and a summary of benefits and coverage (SBC). These documents will offer essential insights into what services are covered, what your premiums and deductibles are, and how to reach customer support. While these materials are informative, they can sometimes be dense and hard to navigate.


Your Employer's Human Resources Department

If your health plan is provided through your employer, your HR department can be an excellent resource for understanding your coverage. They can answer questions, provide clarification on the plan's specifics, and help you with any enrollment issues. Additionally, they may have access to additional resources or benefits that can complement your health plan.


Healthcare Provider Networks

Another vital aspect of your health coverage is the network of healthcare providers included in your plan. You can usually find this information on your insurer's website or by calling their customer service line. Understanding which doctors, hospitals, and specialists are in-network can save you money on healthcare services.


The Lion's Pride Insurance Client Portal: Your Comprehensive Resource

One of the most convenient ways to access and manage your health coverage information is through Lion's Pride Insurance's client portal (LPI client portal). The LPI client portal is a user-friendly platform that streamlines the process of understanding and managing your health plan. Here's how you can use it:


A guy at his laptop excited with a speech bubble saying "I just signed up - It was so EASY!"
  • Create an Account: To get started, you'll need to create an account on LPI client portal website: client.lpiadvising.com.

  • Access Your Plan Details: Once logged in, you can access your plan details with ease. The LPI client portal interface is designed to be intuitive, making it simple to find information about your insurance plan including important tax documents.

  • Update Your Information: On the LPI client portal, you can easily update your personal information such as your phone number, address, or email address.

  • Customer Support and FAQs: If you ever have questions or need assistance, LPI client portal allows you to send a message directly to your agent so they can get back with you as soon as possible.

  • Mobile Accessibility: LPI client portal can be accessed on your mobile device, making it even more convenient to access your health plan details on the go.

Understanding your new health plan doesn't have to be a daunting task. While the traditional route involves poring over documents and making phone calls, tools like the LPI client portal are simplifying the process for policyholders. By taking advantage of this resource, you'll be better prepared to manage your health and make the most of your coverage.

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